Getting started · Public
Information required for commercial and enterprise tenants
The personal, organisation, and legal details Skyfallen collects when you set up a commercial or enterprise tenant.
Commercial and enterprise tenants need more detail than a personal ONE ID. Skyfallen collects this information during sign-up so it can invoice the right entity, run Know-Your-Business checks, and assign the correct tenant type.
Gather the details below before you start. Use the same spelling as on your identity and company records.
Who provides the information
The person creating the tenant must be the organisation owner or someone with authority to act for it. That person becomes the primary owner and is responsible for later document submissions.
Your ONE ID must already include:
During tenant setup you also confirm or update your personal residential address.
| Field | Notes |
|---|---|
| Legal name | First and last name, matching identity documents. |
| Date of birth | Used for age checks and later identity review. |
| Verified before tenant setup continues. For enterprise tenants, use a corporate address on the organisation domain. | |
| Phone | Used for account security and contact. |
| Password | Set during ONE ID registration. |
Personal address
Both commercial and enterprise flows ask for the responsible person's address:
Skyfallen uses this address for identity review. Keep address evidence ready for the document step described in Documents required for tenant verification.
| Field | Required |
|---|---|
| Country of residence | Yes |
| Address line 1 | Yes |
| Address line 2 | No |
| City | Yes |
| State or province | Yes |
| Postcode | Yes |
Organisation details
Commercial and enterprise tenants share most organisation fields. Enterprise adds required items and stricter validation.
The account name is the display label inside ONE. The legal name is the registered entity Skyfallen contracts with and verifies.
For enterprise tenants, ONE also assigns a temporary Skyfallen Enterprise Customer Reference during setup and uses the domain from the owner email as the default workforce email domain.
| Field | Commercial | Enterprise |
|---|---|---|
| Country of registration | Required | Required |
| Account name | Required | Required |
| Organisation legal name | Required | Required |
| Website | Optional | Required — must be a valid domain |
| Registration number | Required | Required |
| D-U-N-S number | Optional | Required — numeric |
| Business address | Required full address | Required full address |
| Primary business activity | Required — at least 10 characters | Required — at least 10 characters |
| How you will use Skyfallen services | Optional — at least 10 characters when provided | Required — at least 10 characters |
| Date established | Required valid calendar date | Required — organisation must have been trading for at least one year |
Legal confirmations
Before the tenant record is created, the responsible person must confirm authority, privacy acceptance, customer terms, prohibited-sector declarations, and that their digital approval counts as a legal signature.
| Confirmation | Commercial | Enterprise |
|---|---|---|
| Authority to act for the organisation | Required | Required |
| Skyfallen Privacy Policy | Required | Required |
| Customer agreement | Commercial Customer Agreement | Enterprise Customer Agreement |
| Prohibited sectors declaration | Commercial prohibited sectors | Enterprise prohibited sectors |
| Non-disclosure agreement | — | Required — NDA |
| Waiver | — | Required — Waiver |
| Digital signature acknowledgement | Required | Required |
After you submit the form
ONE creates the tenant in a not-verified state and opens Skyfallen's business and person verification requests for the owner. The tenant cannot operate normally until Skyfallen accepts those submissions.
| Tenant type | Typical review window |
|---|---|
| Commercial | Usually within 48 hours on business days |
| Enterprise | Usually within 7 business days when documentation is complete |
| Step | Article |
|---|---|
| Prepare documents | Documents required for tenant verification |
| Upload and track requests | Submit tenant verification documents |
| Run the tenant after approval | Run your organisation in IAM |