Organisation administration · Public
Submit tenant verification documents
Upload business and identity documents at verify.skyfallen.one while Skyfallen reviews your commercial or enterprise tenant.
Commercial and enterprise tenants stay in a not-verified state until Skyfallen finishes reviewing the organisation and the responsible person. That review is part of Skyfallen's customer onboarding — not a capability you configure inside ONE.
After sign-up, owners upload documents at verify. Sign in any time to see outstanding requests and their status.
For the full document list and file rules, read Documents required for tenant verification. For the personal and organisation fields those documents must match, read Information required for commercial and enterprise tenants.
Why Skyfallen asks for this
Skyfallen checks that an organisation is real and that the right person is accountable for it. Until review is accepted, the tenant may stay not verified and IAM may show setup tasks instead of day-to-day administration.
This is separate from email confirmation on your ONE ID. You need both: a verified account email and accepted tenant verification before the organisation is fully active.
Open your requests
After tenant setup, ONE directs owners to the verification area. Each row shows the request type, status, and who must complete it. Open a request to read what Skyfallen needs and upload documents.
Request types
When a business request is created for a commercial or enterprise tenant, Skyfallen usually opens a matching person request for the responsible user. Complete both when they appear in your list.
| Type | Who completes it | What it covers |
|---|---|---|
| Business | Usually the tenant owner or designated administrator | Organisation identity, registered address, authority to act, and a signed declaration. |
| Person | The individual named as responsible | Identity confirmation tied to the business request. |
| Status | What it means for you |
|---|---|
| Pending | Skyfallen is waiting for you to open the request and submit documents. |
| Submitted | Your documents are with Skyfallen for review. You cannot edit them unless Skyfallen asks for more. |
| Accepted | Review passed. The tenant can proceed toward active operation. |
| Rejected | The submission did not meet requirements. Read any notes and submit again if a new request is issued. |
After acceptance
When Skyfallen accepts the requests and the tenant becomes active, navigation shifts from setup tasks to the account and IAM areas. Owners receive full tenant permissions by default. Other members see only the pages their role and permissions allow.
If review is still pending while you manage other settings, tenant administration may remain restricted until the tenant status changes.